About us
Who We Are
Fix Reliable Limited is a UK-based home-services company specialising in domestic appliance repairs and appliance service & maintenance plans. We support households across the UK by keeping essential appliances running safely, efficiently and reliably.
Our focus is simple: fast repairs, honest advice, and affordable maintenance options.
Our Mission
To make appliance care straightforward, transparent and dependable.
We believe customers deserve clear communication, fair pricing, and service engineers who take pride in their work.
What We Do
✔ Domestic Appliance Repairs
We repair a wide range of household appliances, including:
Washing machines
Fridge-freezers
Dishwashers
Ovens and cookers
Tumble dryers
Other essential domestic appliances
Our engineers work to diagnose faults accurately and complete repairs efficiently.
✔ Appliance Service & Maintenance
Regular maintenance plays an important role in extending the life of household appliances and reducing unexpected breakdowns.
Our maintenance support includes:
Routine servicing to keep appliances operating safely
Cleaning components where accessible
Performance checks
Identifying minor issues before they become major faults
Advice on proper care and usage
Maintenance services are designed to improve reliability, energy efficiency and long-term performance.
✔ Appliance Protection Plans (Optional)
For customers who want ongoing protection, we offer optional monthly service plans that help manage repair and maintenance costs. Plans include:
Labour and diagnostic coverage
Replacement parts (subject to plan limits and terms)
Access to qualified engineers
Predictable monthly costs
These plans provide peace of mind by reducing the financial impact of unexpected appliance issues.
Our Values
✔ Transparency
We clearly explain what is included, what is not, and how our services work. No hidden terms or unclear conditions.
✔ Reliability
We know how essential appliances are for daily living. We focus on timely appointments, efficient repairs, and dependable aftercare.
✔ Fairness & Compliance
All our policies follow UK consumer protection requirements, including the Consumer Rights Act 2015 and Trading Standards guidance.
✔ Customer Care
We aim to deliver respectful, patient and considerate services to all our customers.
Qualified Appliance Engineers
All work is carried out by appliance engineers with the right experience and skills for the job.
Our team is selected based on:
Technical expertise
Professional qualifications
Repair experience
Safety and quality standards
Customer service skills
We prioritise quality workmanship and safe operation in every service call.
Our Commitment to You
When you choose Fix Reliable, you can expect:
Fair and clear pricing
Honest assessments before any work starts
A 30-day workmanship warranty on completed repairs
Straightforward communication
Support available by phone, email or online
If any issues arise, we work with you to put things right quickly and fairly.
Company Information
Fix Reliable Limited
Registered in England & Wales
Company Number: 13753632
Registered Office: 27 Old Gloucester Street, London, WC1N 3AX
Keeping Your Home Running Smoothly
From expert repairs to ongoing appliance maintenance, Fix Reliable is here to ensure your household appliances stay reliable, safe and efficient — year after year.
Interested? Book This Services Collection!
We believe in complete transparency and always put our customers first. When something goes wrong, we’re here to help. If an appliance covered under your plan breaks down, our team is ready to support you with reliable repair assistance and clear communication every step of the way.